Backup Exec Remote Agent for Linux v11d and Snap Servers

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Description

This is a light guide to installing the Symantec Backup Exec Remote Agent for Linux and Unix Systems version 11d onto a SNAP Server (GuardianOS).

NOTE: This does not end in a working Linux Agent on a SNAP Server, Please See Troubleshooting - version `GLIBC_2.3.2' not found


Contents


Process

The overview of the install

Install via SSH as "root" (SuperUser)

login as: admin
admin@192.168.0.x's password:
Last login: Thu Oct 18 11:39:06 2007 from x.x.x.x
Snap Servers are optimized file serving storage appliances.
The secure shell utility SSH is provided to enable easy installation of
Snap Appliance Inc. certified and sanctioned backup agents only.
Snap Appliance Inc. is not responsible for the support of installed
third-party applications and cannot be held liable for system failures
and/or data loss which may ensue from improper use of command-line or
Graphical User Interface management utilities.

For a list of compatible Snap Appliance Inc. backup agents / client
applications, please refer to our web site at
http://www.snapappliance.com/support
sh-2.04$ su -
Password:
sh-2.04#

Copy the Backup Exec RALUS Installer

First step is to copy the Backup Exec remote agent onto the SNAP server, I copied it into one of the shared folders.

sh-2.04# pwd
/shares/Shared/BEWS_11D.7170_LINUX-UNIX-MAC-NT4_AGENTS.2
sh-2.04# ls -1
DOCS
RALUS64
RALUSx86
RANT32NT4
VxIF
installralus
installralus.cmd
installralus.pl
installrams
installrams.pl
messages
perl
pkgs
ralusinst.conf
ramsinst.conf
scripts
tools
uninstallralus
uninstallralus.cmd
uninstallralus.pl
uninstallrams
uninstallrams.pl

Modify the SNAP Server

Not as bad as it sounds, this is to make the installer work on the SNAP server.

# ln -s /bin/ifconfig /sbin/ifconfig

Start the RALUS Installer

NOTE: after the ./installralus command it may appear to be frozen for around 1 minute, any longer and one of the dependant commands has likely frozen)

NOTE: I specified both the NAME and the IP address of my media server "just in case"

The below is just the lines that required input from me, for the whole output check installralus Output

sh-2.04# cd /shares/Shared/BEWS_11D.7170_LINUX-UNIX-MAC-NT4_AGENTS.2/
sh-2.04# ./installralus
Enter the system names separated by spaces on which to install RALUS: (SNAP1)
Enter a directory host:BACKUPSERVER1
Do you want to add another name or address for this agent? [y, n] (n)y
Enter a directory host:192.168.0.2
Do you want to add another name or address for this agent? [y, n] (n)n
Do you want installer to create 'beoper' user group? [y, n] (y)y
Do you want to use specific group ID when creating 'beoper' user group? [y, n] (n)n
Do you want to add the 'root' user to 'beoper' user group? [y, n] (y)y
    Adding 'root' user to 'beoper' user group: .................... Failed
sh-2.04#

TEMPORARY: Uninstall

Since I can't get it going, I've uninstalled it. The uninstaller works pretty well, Check out the uninstallralus Output for more details.

Troubleshooting

Cannot run ifconfig.

sh-2.04# ./installralus
1: Cannot run ifconfig.


sh-2.04#

You didn't do the pre-requisite steps in the installer.

sh-2.04# updatedb; locate ifconfig
/bin/ifconfig
/var/state/java/ifconfig
/ramdisk/bin/ifconfig
sh-2.04# ln -s /bin/ifconfig /sbin/ifconfig
sh-2.04# updatedb; locate ifconfig
/bin/ifconfig
/sbin/ifconfig
/var/state/java/ifconfig
/ramdisk/bin/ifconfig
sh-2.04#

Version `GLIBC_2.3.2' not found

sh-2.04# /opt/VRTSralus/bin/beremote
/opt/VRTSralus/bin/beremote: 
/lib/libpthread.so.0: version `GLIBC_2.3.2' not found (required by /opt/VRTSralus/bin/libvxACE.so.3)
/opt/VRTSralus/bin/beremote: 
/lib/libpthread.so.0: version `GLIBC_2.3.2' not found (required by /opt/VRTSralus/bin/libvxTAO.so.3)
/opt/VRTSralus/bin/beremote: 
/lib/libc.so.6: version `GLIBC_2.3.2' not found (required by /opt/VRTSralus/bin/libndmp_tpfmt.so)

I have no solution, this is where I'm stuck.


References

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